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1. How do I book?
The preferred method is to complete
the booking form on the
bookings page
or by telephoning us, alternatively you can email us. Our
contact information can be found
here.
2. How much notice do I need to give for a booking?
You can book anytime, however, it can
get busy so please book as early as possible to avoid
disappointment. Alternatively you can contact us on the day
as we may have availability. |
3. How much does it cost?
Please see the
inflatable page
for all prices, prices may vary depending on your intended use
i.e. home/business, and location.
4. What do the prices include?
All bouncy castle booking prices include local
delivery, a small charge may need to be charged
for out of area deliveries, (please
contact us
for delivery rates). You will also receive a blower,
extension cable, circuit breaker and safety crash mat, the price
also includes set up, inflation and collection.
5. When are your bouncy castles available?
Our castles are available 7 days a week all
year round including Bank Holidays.
6. How long do I get the equipment for?
Most parties are in the afternoon and so we
will deliver and set up your castle between 9 am
and 12 noon we will then come and take the castle away after your
party has finished usually
from 6 pm onwards, typically no later than 9 pm.
7. Do you hire overnight?
Under certain circumstance this can be
arranged, please
contact us.
8. Do I have to pay a deposit?
No deposit is required.
9. How do I pay?
Most people choose to pay cash on delivery, we
do not accept credit card payments and cheque
payments need to be received in sufficient time for funds to clear
before the booking date.
10. What if I need to cancel?
You can cancel at anytime, all we ask is that
you give us as much notice as possible.
If no notice is given you may incur a cancellation fee.
11. What if it rains?
Unfortunately the bouncy castles cannot be
operated in wet conditions due to safety reasons.
12. Can the bouncy castle be set up on a slope?
No this is not possible however if it is a
very slight slope it may be ok, you will need to discuss this
prior to the booking.
13. How long does it take to set up/inflate/deflate/pack up the
inflatable?
The bouncy castles take approx 10 minutes to
set up and 20 minutes to pack up. However this
is only an estimate, times may vary depending on which castle you
hire.
14. How much space is needed?
You will need to allow a minimum of 5 feet at
the front and rear of castle and 3 feet either side
this is to allow access and the blower at rear. Please make sure all
garden items such as garden
toys, swings,slides, patio furniture, rubbish etc. are removed from
the area where the castle
is to be sited.
15. When I hire the castle is there anything I need to provide?
We supply all the hardware you will need for
the castle, you will need to provide a 240 volts mains
power supply, also you will need to provide 2 forms of I.D. i.e.
Drivers Licence, Utility Bill etc. this
forms part of the hire agreement.
16. Do you supply safety instructions?
Yes, we provide detailed safety instructions
with every hire.
17. What are your terms?
A full list of our terms can be found here.
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